"Do you offer financing?" — you'll hear it more every year, on bigger tickets especially. Here's the honest math on whether to offer it, what it costs you, and how to do it without becoming a bank.

Why it works (when it works). A $8,500 fence is a different purchase at "$170/month" than as a lump sum — payment framing doesn't just close more of the same deals, it changes which fence gets bought. The well-documented home-improvement pattern: financed customers stop optimizing the total and start optimizing the monthly, which means the 6' instead of the 4', the second gate, the premium posts. Expect both a close-rate bump on payment-sensitive leads and a meaningful average-ticket bump on financed jobs — the ticket effect is often the bigger one.

What it costs you — read this part twice. Consumer point-of-sale financing isn't free money; the contractor pays a merchant/dealer fee per financed job, and it scales with how attractive the consumer terms are. Rough planning shape: simple interest-bearing plans can cost you a few points; juicy promo terms ("12 months same-as-cash," "0% for 24") can cost 6–12%+ of the job. On an $8,500 fence, a promo plan might cost you $700+. That's not a reason to refuse — it's a reason to price it in: know your blended financed-share assumption and let your margin targets carry the fee, exactly like card fees. The fatal version is bolting financing on at quoted prices built for cash.

How to offer it without becoming a bank: never carry paper yourself — homeowner-misses-payments is a business you are not in. Use a third-party point-of-sale platform built for home improvement: the lender pays you in full at completion (cash-flow-wise it's a card payment), and the homeowner's loan is the lender's relationship, not yours. Shop 2–3 providers on dealer fees, funding speed, approval rates in your customer base, and how clean the application is on a phone in someone's kitchen.

Present it right (this is most of the result)

  • Put it on the quote as a payment line under the total — "or approximately $170/mo with financing" — so every homeowner sees it without asking. The ones who needed it weren't going to ask.
  • Lead with the project, not the loan: financing answers "how," not "whether."
  • The premium-build pivot it unlocks: "the steel-reinforced build is about $15/month more" is a very different conversation than "+$900."
  • Compliance hygiene: use the lender's approved language and current rates — improvised APR promises are how contractors end up in regulatory trouble.

Who should skip it (for now): if your average ticket is modest, your close rate is healthy, and your market skews cash/HELOC, the integration effort may beat the return — revisit when tickets grow. And if your margins can't absorb the dealer fee, fix pricing first; financing amplifies a pricing problem, it doesn't solve one.

Bottom line: financing is a ticket-size tool wearing a close-rate costume. Run a one-season test: offer it on every quote over $6K, track close rate and average ticket against last season, and let your own numbers vote.

A payment line on every quote, automatically: See Fenceworks quote templates →

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